Overview
A Biomed Partnership That Revolves Around You
STERIS's In-House Partnership Program is a flexible and custom-tailored support solution for Biomed departments who service STERIS equipment at their facility. By partnering with your in-house Biomedical Equipment Technician team, STERIS’s partnership program delivers comprehensive, flexible tools and support to help your team succeed in maintaining your equipment.
Why STERIS In-House Partnership Program?
The STERIS In-House Partnership Program empowers your Biomed team to maximize uptime through a variety of tools and support:
- ConnectCare* – An innovative digital solution that centralizes equipment information delivering unique partnership benefits including active alarms, cycle times, and more, via an online portal and mobile app
- Troubleshooting Center – Access to digital resources directly in ConnectCare all searchable by product or topic to view steps your Biomed Technicians can take to resolve down equipment
- Checklists for Preventive Maintenance (PM) – Access the latest preventive maintenance checklist to help with scheduled PMs
- Digital Maintenance and Operators Manuals – Access the latest maintenance manuals for the equipment you service at your facility. Additionally, view a library of operator manuals for your equipment install base
- PM Parts Auto-Ship – Ensure your Biomed Technician team has the right parts at the right time
- Parts On Hand – Minimize downtime with a stock of frequently replaced parts
- Technical Training – Cultivate your team’s expertise on STERIS equipment at your facility or our training center
In-House Partnership Outcomes
Support Positive Patient Outcomes – Advance the ultimate mission of your healthcare facility
Meet Facility Metrics – Contribute to your facility’s overall success and achieve your Key Performance Indicators (KPIs)
Deliver Maximum Uptime – Keep patients and staff satisfied and cases on schedule
Experience Optimal Equipment Performance – Minimize unplanned equipment downtime and maximize effectiveness
Ensure PM Compliance – Feel confident that your equipment is well maintained and The Joint Commission (TJC) survey-ready
Be Fully Trained – Support your team’s knowledge of STERIS equipment
Ready Access to Documentation – Get the checklists for preventive maintenance, service manuals, and reports you need, when you need them
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