Surgical Instrument Repair | STERIS
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Surgical Instrument Repair Services

  • Comprehensive repair services for surgical instruments such as surgical positioning devices, retractor sets, forceps, and case carts
  • Helps reduce downtime and extend the life of your surgical instruments
  • Both onsite and offsite instrument repair services to help fit facilities needs
  • Highly-trained repair technicians at your facility to repair instrument sets to their full potential


Service Overview

Surgical Instruments are vital to the Operating Room (OR) daily operations. Healthcare facilities need to have confidence that instruments are procedure and patient ready. After extended use, surgical instruments will need repairs and maintenance to prolong their life and maximize performance. STERIS Surgical Instrument Repair offers a comprehensive surgical instrument repair service for all manual instrumentation across service specialties, including stainless, laparoscopic, and micro instruments.

How STERIS Surgical Instrument Repair Service Works

STERIS Surgical Instrument Repair services include maintenance, repair, and restoration for manual instrumentation. Utilizing this service can help you avoid extensive damages to your surgical instrumentation, minimize costly repairs, and extend your instrument’s life. From general maintenance to more complex repairs, STERIS offers a broad range of repair services for your surgical instruments, including:

  • Surgical instrument sharpening
  • Laparoscopic instrument services
  • Micro instrument repairs
  • General preventative maintenance for various instruments like surgical positioning devices

Why the Surgical Instrument Repair Service?

  • Comprehensive repair offerings – from on-location at your facility to sending your instruments to our national repair centers, our technicians work with you to provide quick, reliable repair and maintenance services for your surgical instruments
  • Comprehensive network of repair services and expertise – our highly-trained technicians will come to your facility and restore surgical instruments to their full potential
  • Extend instrument’s lifespan – peace of mind that your surgical instruments are procedure ready
  • Additional educational offerings – broad educational resources to provide the knowledge and tools to educate your staff and reduce unnecessary repair costs and instrument damage

STERIS offers a Comprehensive
Repair Network

800+ Repair Technicians 800+ Repair Technicians
300+ Repair Vehicles 300+ Repair Vehicles
8 Repair Facilities 8 Repair Facilities

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Surgical Instrument Repair Capabilities

STERIS offers various repair and maintenance services to meet your facility’s needs. Our surgical instrument repair services include:


OnLocationSM Repair Services

Our skilled service professionals provide same-day, convenient repair and restoration services at your healthcare facility. Our comprehensive maintenance, repair, and restoration services across surgical specialties include stainless, laparoscopic, and microscopic surgical instrumentation, case cart, operating room rolling equipment, and positioning device repair.

Rigid Endoscope Repair
Rigid Endoscope Repair

In-House Repair Labs

Dedicated, full-time, highly-trained technician(s) within your healthcare facility maximize throughput and streamline communication. These efficiencies create time for hands-on labs and education. Both long and short-term engagements are available. Our repair specialists provide real-time recommendations based on observations at point-of-service and deliver hands-on education that guides best practices and supports staff development.


Rapid Response Repair Team

Healthcare facilities with urgent or large-scale instrument needs can receive OnLocationSM instrument repair services at your facility with our dedicated team of STERIS repair specialists. Our fully equipped team provides services to help resolve regulatory compliance risks and servicing large volumes of instrument sets in short timeframes. Our Rapid Response capabilities include tape removal, laser marking, surgical instrument repair and restoration, and caster replacement.

Rigid Endoscope Repair
Rigid Endoscope Repair

Instrument Case Cart and OR Rolling Stock Repair

Alternative Equipment Maintenance (AEM) for instrument case carts and operating room rolling equipment is available at your facility. On-location repair of transport and rolling equipment helps ensure your staff and surgical assets are protected from strain and potential bio-hazard displacement.

Equipment maintenance is tracked and monitored utilizing STERIS proprietary inventory planning system and reconciled with your internal tracking system. All information is reported and available 24/7 through our Customer portal, providing you with all the required documentation for accreditation of your AEM program and budget analysis. Helping to ensure your surgical instrument sets get to and from the OR smoothly.


Positioning Device and Retractor System Repair

Repair services for positioning devices and surgical retractor systems position your surgical procedures for success. STERIS offers preventative maintenance programs for positioning devices, including leg positioning stirrups, knee positioning devices, arm boards, full body positioning accessories, and head positioning systems.

Accessing the surgical site is critical, reduce surgeon frustration by proactively inspecting and maintaining full retractor systems. With guaranteed three-day turnaround times, scheduled service intervals give you the capability to plan for low-cost routine maintenance while avoiding equipment failure and costly downtime.

• Yellofins is a registered trademark of Allen Medical Systems, Inc.

Rigid Endoscope Repair


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Repair Process

Repair offerings to your facility every step of the way

From patient positioning devices to instrument case carts, STERIS Instrument Repair services provide
extensive repair offerings to your facility every step of the way.

  • Position – Positioning patients properly in the OR is critical to providing safe and effective surgical procedures. Our repair technicians have the expertise to keep your positioning devices functioning as intended
  • Access – STERIS provides repair services to surgical retractor systems that enhance visualization and provide surgeons access to organs during surgical procedures
  • Treat – From general maintenance to complex repairs, STERIS offers repair services for your surgical instruments used to treat patients during procedures
  • Transport – Maintenance for case carts and operating room rolling equipment to help ensure your instruments get to and from the OR smoothly


Position, Access, Treat and Transport


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STERIS I-Xchange® instrument replacement service provides immediate surgical instrument replacement for common patterns, allowing your staff to focus on the patient. STERIS has partnered with Becton Dickinson to provide a comprehensive portfolio of V. Mueller® surgical instruments to replace missing and unrepairable instruments at the point of service.

Our tracing reports ensure all surgical instrument replacement spending is counted toward STERIS and Becton Dickinson. Common I-Xchange® instruments include:

  • Clamps and forceps
  • Osteotomes
  • Needleholders
  • Laparoscopic surgical instruments
  • Scissors
  • Pin cutters and more
  • Container components are also available
Surgical Pin Cutters


I-XCHANGE® Service Offerings

Sterile Processing
Dedicated OnLocationSM repair services inventory

STERIS is the official repair vendor for
V. Mueller® Surgical Instruments.

Sterile Processing
Increase Efficiency

Reduce time spent searching for replacement surgical instruments during tray assembly.

Sterile Processing
Simplify Surgical Instrument Reordering

STERIS is the official repair vendor
for V. Mueller® Surgical Instruments.
V. Mueller Heritage and Affinity instruments are included in the
I-Xchange® program.

  • V. Mueller® and Affinity are products owned by external, separate companies. STERIS has partnered with these companies to provide immediate surgical instrument replacement services to healthcare facilities. V. Mueller® is a registered trademark of Becton Dickinson.
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