SPM^® Loaner Solution

Designed to simplify and streamline the complexity of vendor trays by coordinating communication between the surgery scheduler and the vendor. The SPM Loaner Solution alerts stakeholders of expected loaner deliveries and reprocessing status to ensure loaner trays are procedure-ready when and where you need them. With SPM's Loaner Solution, you can manage loaned inventory with the same visibility, accuracy, and assurance as owned inventory.

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Overview

The SPM Loaner Solution simplifies and streamlines vendor tray management. This software coordinates upstream touchless communication between the scheduling team and vendor. Stakeholders are alerted regarding key events, and the sterile processing department (SPD) is provided with the tools and information needed to ensure on-time delivery and traceability of vendor trays.

Efficient Communication

Efficient Communication

With the SPM Loaner Solution, you can be confident that all stakeholders always have the most up-to-date case information. This solution automates vendor communication and provides all stakeholders with one real-time communication tool, so all are prepared when loaner sets arrive for use.

Instant Visibility

Instant Visibility

Based on direct input from vendor representatives, loaner trays will be posted to the SPM Needs List and Loaner Order in real-time. This will allow you to better plan for incoming loaner tray volume and ensure all technicians know their priority status once they arrive.

Improved Traceability

Improved Traceability

As loaner trays enter the department, they will receive an SPM-identifiable barcode label. This will allow you to scan loaner trays alongside your owned inventory through all steps of your reprocessing workflow, easing the case cart build process and providing improved traceability to the patient and procedure.

How SPM Loaner Solution Works

From the moment a surgical procedure is scheduled, the CASE ID and notes are immediately transmitted to SPM through an interface with the hospital's electronic medical records system. This information is then paired with the vendor representative based on the procedure information and case notes. Once paired, a notification is sent to the vendor advising them of their involvement in the case. Vendors can confirm the order, view the case, and select appropriate trays from the SPM Master Loaner Database. These trays are then added to the SPM Needs List to alert SPD of incoming trays so they can plan accordingly.

When instrument trays arrive at the facility, they are checked in at the SPM Loaner Kiosk and verified against the vendor-driven loaner order. Unique barcodes are printed, pictures can be associated with each loaner tray, and the delivery can be validated for completeness against the loaner order before being processed in sterile processing. At any step in the process, the operating room (OR) and vendor have the visibility of tray location and can be confident they are procedure-ready. Once the procedure is completed, trays are returned to the SPD, where they are scanned and decontaminated. The vendor is notified in real-time when they are ready for pick-up.

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Features & Benefits

Real-Time Updates

The SPM Loaner Solution provides increased visibility for all stakeholders. Whether in the SPD, OR, or vendors outside the hospital, this solution provides real-time visibility into where instruments are in the process, ensuring loaned instrumentation arrives on time, is ready for use, and is picked up in a timely manner.

Data-Driven Insights

The SPM Loaner Solution provides departments with the tools to have data-driven conversations regarding loaned instrumentation. This solution provides reporting tools that deliver actionable insights on loaner volumes, vendor performance, and OR service levels. Additionally, vendors can subscribe to receive scheduled reports via email automatically.

Visualize Case Readiness

SPM's Loaner Solution and Case Readiness screen provides you with a real-time view of the status of your upcoming cases so you can be confident your items will be procedure-ready when and where needed. The Case Readiness screen allows you to gain information that indicates cases for which follow-up with vendors or adjustments to the schedule may be needed.

Videos

Own your Loaner Workflow. Simplified tray management and improved communication

As surgical caseloads continue to increase and change, the requirements of the SPD continue to grow, too. The SPM Loaner Solution helps to keep SPD staff, vendors, and the OR aligned by providing the tools necessary to manage all aspects of loaner tray management in one place.

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FAQs

What is a loaner tray?

Loaned instruments, or loaner trays, are any devices not owned and stored by the healthcare facility. Instead, they are usually loaned by the device manufacturer to hospitals for use in specific procedures. Once received, the hospital is responsible for cleaning, decontaminating, and sterilizing the devices and must follow all facility policies and procedures as if they were a hospital-owned device coming into decontamination.
What is a loaner order?

A loaner order allows you to document the ordering and receipt of loaned instruments. Each loaner order is tied to the unique CASE ID the loaner trays are required for and the vendor and vendor rep who will be providing the loaner trays.
What is a loaner management system?

A loaner management system is an electronic method for tracking loaned instrumentation alongside needed and consigned trays. A loaner management system coordinates upstream communication between the scheduling team and vendor while providing status updates to all stakeholders as loaned instruments are requested, received, used, and ready for return.

Customer Resources

Software set-up: Our team will help get your program up and running based on your facility's needs. Let staff focus on priorities while a dedicated project manager gets your system set up with a comprehensive database build of your entire inventory, including permanently labeled trays, single/peel pack items, and loaner trays.

Post-implementation support: Receive industry-leading support after implementation with an expert technical support team available 24/7 and your dedicated Client Service Account Manager.

Customer Resource Center: Provides access to training videos on standard system tasks as well as recent enhancements, plus regularly scheduled live webinars provide training on the software, interfaces, and Mobile Handheld Computer (MHC).

Customer Resource Center