ConnectCare Online Equipment Monitoring and Service Portal | STERIS
STERIS Corporation - Helping to provide a healthier today and a safer tomorrow.

ConnectCareâ„  Remote Monitoring System for Healthcare Facilities

  • Cloud-based platform and mobile app for equipment performance monitoring
  • Technology designed to make hospital equipment management easier for the operator
  • Empowers hospital equipment maintenance operators with technology and data to transform the way they work
  • Includes access to exclusive quarterly deals on replacement parts and service offerings


Choose ConnectCare for equipment monitoring and so much more!

The ConnectCare service portal combines high-quality STERIS service with innovative technology to help reduce downtime, enhance the operator experience, and deliver great outcomes. From the OR to the SPD, your teams can rely on access to real-time data to resolve potential issues more efficiently and maximize facility uptime.

ConnectCare provides a gateway to transforming the STERIS Service experience for our Customers. With ConnectCare, you can submit and manage service requests, generate summary reports, view operator manuals, and much more in an intuitive online portal. Access to ConnectCare equipment monitoring and remote assistance is part of a STERIS Total Care Connect equipment care plan. Customers can also access this new technology platform through the following:

  • In-House Partnership Programs
  • Labor Care & Preventive Care Agreements
  • Non-Contract Subscriptions

The ConnectCare Service Portal and mobile app make it easier for you to access information in a centralized location. Facilities benefit greatly from direct access to equipment service history and compliance information for audits, eliminating the hassle of retrieving information from multiple databases or resources. It’s more than just new technology – it’s a unique digital experience powering your department.

With the ConnectCare service platform, you also receive:

  • The benefits of proactive preventive maintenance via an equipment monitoring system
  • Visibility to real-time performance data of connected equipment to manage effectively
  • Unmatched repair support when your equipment needs a STERIS technician
  • On-demand troubleshooting center information and digital operator manuals
  • Access to exclusive quarterly deals on replacement parts and service offerings

When uptime matters, choose ConnectCare. Click the button below to request a demo and see the platform for yourself!


Equipment Care Plans

  • STERIS delivers integral support to help hospitals and Ambulatory Surgery Centers maintain productivity and stay compliant

Preventive Maintenance Services for Healthcare Equipment

  • Regularly servicing your equipment with STERIS recommended preventive maintenance helps to extend the useful life of the equipment and minimizes equipment breakdown.

In-House Partnership Programs

  • Custom-tailored support solution for biomed departments who choose to service the STERIS equipment owned by the facility

Service ASC Assess

  • Provides custom-tailored on-site assessment of your Ambulatory Surgery Center (ASC) equipment maintenance operations
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