The ConnectCare service portal combines high-quality STERIS service with innovative technology to help reduce downtime, enhance the operator experience, and deliver great outcomes. From the OR to the SPD, your teams can rely on access to real-time data to resolve potential issues more efficiently and maximize facility uptime.
ConnectCare provides a gateway to transforming the STERIS Service experience for our Customers. With ConnectCare, you can submit and manage service requests, generate summary reports, view operator manuals, and much more in an intuitive online portal. Access to ConnectCare equipment monitoring and remote assistance is part of a STERIS Total Care Connect equipment care plan. Customers can also access this new technology platform through the following:
The ConnectCare Service Portal and mobile app make it easier for you to access information in a centralized location. Facilities benefit greatly from direct access to equipment service history and compliance information for audits, eliminating the hassle of retrieving information from multiple databases or resources. It’s more than just new technology – it’s a unique digital experience powering your department.
With the ConnectCare service platform, you also receive:
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