The STERIS Code of Business Conduct & Integrity Helpline / AdvaMed Code of Ethics
STERIS requires all Associates to be lawful and ethical in all business practices. STERIS expects all Associates to learn and comply with all corporate policies, applicable laws, and the business principles outlined in the STERIS Code of Business Conduct.
The STERIS Code of Business Conduct is available in 20 different languages. Please click here to download the language of your choice.
Additionally, STERIS has adopted and complies with The Advanced Medical Technology Association's ("AdvaMed") Code of Ethics on Interactions with Health Care Professionals. Please click on the Code of Ethics button for further information about the AdvaMed Code of Ethics.
The STERIS Integrity Helpline is available to Associates and external parties to report any suspected violation of the STERIS Code of Business Conduct, company policies and procedures, laws, or regulations. This includes concerns related to financial misconduct, conflicts of interest, safety, interactions with healthcare professionals, or third-party conduct, especially when normal internal communication methods are not appropriate.
For assistance with service requests or product concerns, please contact our Customer Service team (https://www.steris.com/contact/contact-information)
Integrity Helpline Reporting
**IMPORTANT**: Integrity Helpline Phone Number Changes
The STERIS Integrity Helpline is undergoing an update. Currently, telephone reporting numbers are available for the United States, Japan, Portugal, and the Dominican Republic. Additional country-specific telephone numbers will be posted as they become available. Until then, EthicsPoint remains fully available for reporting concerns.
Individuals wishing to report a concern from any other country should use the STERIS EthicsPoint Reporting Site to:
- Submit a report through the online reporting form; or
- Use the new Click Connect feature (where available) to make a browser-based phone call
To report unethical or compliance-related issues over the phone, please use the STERIS Integrity Helpline by dialing the following phone numbers and access codes for the country which you are located:
| Country | Phone Number |
|---|---|
| USA | 1-855-326-9721 |
| Dominican Republic | 809-200-1642 |
| Japan | 0066-3386-8042 |
| Portugal | 800-835-184 |
Integrity Webline Reporting
To report unethical or compliance-related issues online, please use the STERIS Integrity Webline at:
- Within the United States: www.reportlineweb.com/steris
- International: https://iwf.tnwgrc.com/steris