The STERIS Code of Business Conduct & Integrity Helpline / AdvaMed Code of Ethics
STERIS requires all Associates to be lawful and ethical in all business practices. STERIS expects all Associates to learn and comply with all corporate policies, applicable laws, and the business principles outlined in the STERIS Code of Business Conduct.
The STERIS Code of Business Conduct is available in 21 different languages. Please click here to download the language of your choice.
Additionally, STERIS has adopted and complies with The Advanced Medical Technology Association's ("AdvaMed") Code of Ethics on Interactions with Health Care Professionals. Please click on the Code of Ethics button for further information about the AdvaMed Code of Ethics.
The STERIS Integrity Helpline is available to Associates and external parties to report any suspected violation of the STERIS Code of Business Conduct, company policies and procedures, laws, or regulations. This includes concerns related to financial misconduct, conflicts of interest, safety, interactions with healthcare professionals, or third-party conduct, especially when normal internal communication methods are not appropriate.
For assistance with service requests or product concerns, please contact our Customer Service team (https://www.steris.com/contact/contact-information)
Integrity Helpline Reporting
To report unethical or compliance-related issues over the phone, please use the STERIS Integrity Helpline by dialing the following phone numbers and access codes for the country which you are located:
| Country | Phone Number |
|---|---|
| USA | 1-855-326-9721 |
| Australia | 1800802371 |
| Austria | 0800 250186 |
| Belgiun | 0800 73 584 |
| Brazil | 0212 180 3428 |
| Canada | 1-833-730-5074 |
| China | 4008209202 |
| Colombia | 01-800-5189888 |
| Costa Rica | 0800-460-0113 |
| Czech Republic | 800200341 |
| Dominican Republic | 809-200-1642 |
| Finland | 0800 416447 |
| France | 0801 13 03 69 |
| Germany | 0800 180 8902 |
| Greece | 000800 4938 21496 |
| Hong Kong | 800902341 |
| Hungary | 06 80 080 816 |
| India | 00080008 20483 |
| Ireland | 1800938995 |
| Israel | 1-809-344-369 |
| Italy | 800933721 |
| Japan | 0066-3386-8042 |
| Malaysia | 1800 811 445 |
| Mexico | 8008725063 |
| Netherlands | 0800 0224509 |
| Portugal | 800835184 |
| Singapore | 8004923148 |
| Slovakia | 0800 212 280 |
| Slovenia | 080 083208 |
| South Africa | 080 001 0848 |
| Spain | 900752629 |
| Switzerland | 0800 070 029 |
| Thailand | 1800018438 |
| United Arab Emirates | 800 0120658 |
| United Kingdom | 0800 007 4240 |
International Dialing Instructions
- NAVEX Global, our third-party administrator of the STERIS Integrity Helpline, uses an International Toll-Free Service for our calls. Dial your country/carrier specific telephone number. This is a free call.
- You will be given the option to make your report in English or your own language. You will hear a recorded message in your own language explaining the call process.
- The first person who speaks to you will be an English-speaking interviewer. He or she will bring into the conference call a translator who speaks your language to assist you in reporting your concern.
Integrity Webline Reporting
To report unethical or compliance-related issues online, please use the STERIS Integrity Webline at:
- Within the United States: www.reportlineweb.com/steris
- International: https://iwf.tnwgrc.com/steris