Increase Your Uptime: ProConnect™ Response Center

Monitoring



Time is money.

What if you could avoid...

  • OR schedule delays?
  • Lost productivity?
  • Strain to meet the needs of the OR?
  • Staff overtime and priority service costs?
  • Unnecessary service calls?
  • Unplanned distraction?

STERIS's ProConnect Response Center - a simple, cost-effective way to increase your equipment uptime, reduce the hassle of unplanned maintenance and give you more time to focus on your many other responsibilities -
because time is money

ProConnect

Priority Technical Support

We'll be there when something goes wrong.

Count on it.



With ProConnect, STERIS technical support experts:

  • monitor your equipment performance
  • notify you immediately if there is an issue
  • prioritize resolution of the problem

ProConnect keeps you in control of equipment status. If your equipment alarms, you get immediate notification via email.

Priority 1 Alert, Service Required. STERIS contacts you to initiate service.
PRIORITY 1 ALERT
Service Required
STERIS contacts you to initiate required service.
Priority 2 Alert - Service May Be Required
PRIORITY 2 ALERT
Service May Be Required
STERIS will contact you to determine next steps.
Informational ProConnect Alert
INFORMATIONAL PROCONNECT ALERT
Information Only
STERIS will monitor performance and will notify you
if service is required.