Healthcare facilities rely on the dependability and effectiveness of their equipment to achieve quality patient care and optimal productivity. SecureCare® ProConnect® Technical Support Services is driven by real-time data to remotely monitor equipment performance to resolve potential issues more efficiently and maximize facility uptime.
ProConnect Technical Support Services comes standard in all comprehensive service plans.
ProConnect Technical Support Services connects your equipment to STERIS field technicians, giving real-time data on your device history and performance to better assist in the maintenance and repair of your equipment.
The ProConnect Technical Support Services Equipment Dashboard offers a holistic view of equipment operation, performance, issues log, recurring problems, and total uptime and downtime of equipment to aid in department planning and to mitigate risk.
The security of data and IT networks at healthcare facilities is a vital part of compliance and data protection. ProConnect Technical Support Services ensures that data is encrypted as it goes from your device to STERIS Services and back to your desktop.