Service Contracts for Sterile Processing Equipment

Explore STERIS service contract options for sterile processing equipment. Service contracts help keep central sterile service department (CSSD) equipment up and running – which is vital for a productive, compliant CSSD. SecureCare® Service Contracts for CSSD equipment including washer/disinfectors, steam sterilizers, low temperature sterilizers, and more, offer flexible coverage options for any budget while optimizing your uptime and productivity. Browse sterile processing service contract options below to find the best option for your washer, disinfector or steam sterilizer.

  • 93% Contract renewal rate*
  • 77% first call fix rate*
  • 850+ tenured Service Specialists*

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PREVENTIVE MAINTENANCE

LABOR ONLY

LABOR &
PM PARTS

COMPREHENSIVE

Covers routine,
scheduled preventive
maintenance

Covers scheduled and unscheduled labor

Covers PM parts; scheduled and unscheduled labor

Complete maintenance and repair package

Meets OEM recommended maintenance and safety standards Meets OEM recommended maintenance and safety standards Meets OEM recommended maintenance and safety standards Meets OEM recommended maintenance and safety standards
Scheduled
inspection - labor
Scheduled inspection - labor Scheduled inspection - labor Scheduled
inspection - labor
Scheduled
inspection - parts
(where applies)
Travel
charges
Scheduled inspection - parts Scheduled
inspection - parts
(where applies)
Travel
charges
Unscheduled
repair - labor
Unscheduled
repair - labor
Travel
charges
ProConnect® Technical Support Services Response Center ProConnect® Technical Support Services Response Center ProConnect® Technical Support Services Response Center ProConnect® Technical Support Services Response Center
        Travel
Charges
Unscheduled
repair - parts
          Unscheduled
repair - labor

*2015 STERIS Service Market Intelligence Study

PM LABOR,
NO PARTS

PREVENTIVE MAINTENANCE

LABOR ONLY

LABOR &
PM PARTS

COMPREHENSIVE

Covers scheduled labor

Covers routine, scheduled preventive maintenance

Covers scheduled and unscheduled labor

Covers PM parts; scheduled and unscheduled labor

Complete maintenance and repair package

Meets OEM recommended maintenance and safety standards

Meets OEM recommended maintenance and safety standards

Meets OEM recommended maintenance and safety standards

Meets OEM recommended maintenance and safety standards

Meets OEM recommended maintenance and safety standards

Scheduled
inspection - labor

Scheduled
inspection - labor

Scheduled inspection - labor

Scheduled inspection - labor

Scheduled
inspection - labor

ProConnect® Technical Support Services Response Center

Scheduled
inspection - parts
(where applies)

Unscheduled
repair - labor

Scheduled inspection - parts

Scheduled
inspection - parts
(where applies)

Travel
charges

Travel
charges

Travel
charges

Unscheduled
repair - labor

Travel
charges

 

 

ProConnect® Technical Support Services Response Center

ProConnect® Technical Support Services Response Center

ProConnect® Technical Support Services Response Center

ProConnect® Technical Support Services Response Center

 

 

   

 

Travel
Charges

Unscheduled
repair - parts

 

 

   

 

 

Unscheduled
repair - labor

*2015 STERIS Service Market Intelligence Study

Interactive Brochure – United States

Essential Coverage for Ultimate Uptime

Interactive Brochure – English for Canada

Essential Coverage for Ultimate Uptime