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Mississippi Baptist Medical Center

Jackson, MS

CHALLENGE
With the Surgical Services department handling an average of 1,600 phone calls per shift to coordinate patient throughput within its operating rooms, Mississippi Baptist Medical Center began seeking a way to more effectively communicate.

SOLUTION
PeriOptimum’s RealView™ (formerly PathFinder™) patient tracking solution automated workflow communications using radio frequency identification (RFID) technology to track OR patients, visualize patient flow, capture events and streamline surgical process.

RESULTS
Within months of installing the solution, Baptist Medical Center reduced calls related to patient status by 60%, greatly increased communications effectiveness, and raised patient satisfaction.

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