COMMITTED TO CUSTOMER SATISFACTION

STERIS Corporation, 5960 Heisley Road, Mentor, Ohio 44060-1834 USA
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It’s as if you were at our STERIS Isomedix facility, keeping a watchful eye on your product throughout the contract sterilization process. But you’re really in your office – or anywhere you have online access – connected to SteriLink.

SteriLink is a new, interactive online service providing complete, real-time visibility into STERIS Isomedix processing facilities. The SteriLink service is designed to shorten time between manufacturing and distribution by allowing you to:

  • Monitor your inventory, 24/7
  • Send and receive alerts
  • Review and retrieve historical processing documents
  • Check performance metrics and generate reports

In short, you gain complete, real-time visibility into our facilities so you can make critical supply chain decisions faster.

See More. Control More.   See More. Control More

Process Flow

Look at all the enhanced contact points we give you through SteriLink! E-mail alerts keep you up-to-the-minute on where your product is in our sterilization process. You're also able to access Supply Chain and Quality documentation, electronically signed to help shorten your time to market. And our Customer Data Interaction gives you real-time information to make educated, timely decisions that impact your bottom line...without even picking up the phone.

Main Dashboard
Your starting point is the SteriLink main dashboard. From here you can select both Supply Chain or Quality functions. Simply select the relevant STERIS Isomedix location(s), fill in your product information, and you're connected to our process like never before.

Supply Chain Dashboard
The supply chain dashboard gives you quick access to recent activity, including the time of day your product was received, processed, and released - segmented by location, by product code and by lot number.

Quality Dashboard
The quality dashboard gives you instant visibility to STERIS Isomedix process results, including run documentation, dose records, certifications, and other details. You can think of this dashboard as your highly efficient "electronic file cabinet" with links to historical quality documents such as certification of processing and dosimetry records.

Document Retrieval   Document Retrieval
The document retrieval function lets you access electronically signed documents with a click of your mouse.
Documents currently available through SteriLink:

  • Inbound Receiving Report
  • Count Discrepancy Report
  • Damage Disposition Report
  • Load/Unload Worksheet
  • Dosimetry Record
  • Certificate of Processing
  • Outbound Bill of Lading/Packaging List
    Documents are stored in PDF Format

Customer Data Interaction   Customer Data Interaction
SteriLink features customer data update capabilites including Inbound Product Receipt and customer quality release. These interactive desktop options give you unprecedented "remote" control that helps speed up the sterilization and shipping process.

E-mail Alerts   Email Alerts
Customers can also receive automatic e-mail notifications as product moves through the process.

E-mail alerts available through SteriLink:

  • Product received by STERIS Isomedix
  • Process stage change
  • Inventory not moving alert
  • Product awaiting customer release
  • Product was shipped to customer
  • Process specification expiration
  • Count discrepancy notification
  • Product damage notification

How to Sign Up for the New SteriLink Service
To access the SteriLink system, your STERIS Isomedix Service sales representative will help you complete a subscription set-up form for your company and for each employee needing SteriLink access.

Each STERIS Isomedix Services facility is registered with the FDA, and STERIS Isomedix Services recognizes the need to comply with applicable regulatory requirements for computer systems and software applications validation. The SteriLink application was tested and validated in accordance with key regulatory requirements found in FDA regulations 21 CFR Part 211, 21 CFR Part 820, and 12 CFR Part 11.

The new SteriLink service is one more example of our commitment to customer satisfaction! Exclusively from STERIS Isomedix Services.