STERIS's ProConnect Response Center - a simple, cost-effective way to increase your equipment uptime, reduce the hassle of unplanned maintenance and give you more time to focus on your many other responsibilities -
because time is money
We'll be there when something goes wrong.
Count on it.
With ProConnect, STERIS technical support experts:
monitor your equipment performance
notify you immediately if there is an issue
prioritize resolution of the problem
ProConnect keeps you in control of equipment status. If your equipment alarms, you get immediate notification via email.
PRIORITY 1 ALERT Service Required
STERIS contacts you to initiate required service.
PRIORITY 2 ALERT Service May Be Required
STERIS will contact you to determine next steps.
INFORMATIONAL PROCONNECT ALERT Information Only
STERIS will monitor performance and will notify you if service is required.