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STERIS Customer Care Center

Introduction



Customer Care Center Introduction

STERIS Customer Care Center
store.steris.com


  • Place an Order
  • View Reports
  • Request Service

Place an Order in the STERIS Customer Care Center

Place an Order


As simple as...
  1. Select Your Product
  2. Add To Your Cart
  3. Check Out
  • Parts – over 2 million in inventory
  • Consumables – hand hygiene, surface decontamination, instrument cleaning chemistries, sterility assurance products and more
  • Accessories – surgical table pads, supports and restraints, light handle covers

Your Customer Care Center Account

Your Account


  • Set up your account with your preferred shipping, billing and payment information
  • Track your order history including shipping and billing
  • View and download all invoices, even for purchases not made online

View Reports in the STERIS Customer Care Center

View Reports


  1. Choose a report
  2. Enter your criteria
  3. View your data
Available Reports:
  • Service and alarm history
  • Field service, technical support and part transaction detail
  • Equipment uptime, productivity and performance
  • STERIS installed base and agreement history
  • Electronic cycle tapes

Certain reports are only available to customers connected to the
ProConnect™ Response Center.


Request Service


  • Create and update requests
  • Check status and technician assignment
  • Comment on repairs
  • Review part and non-part usage
  • View and download all online service requests